Court Square recognizes that more companies are considering outsourcing some or all of their IT operations to save costs and improve efficiencies. We believe an outsourcing should offer the client more than just personnel to augment staff and support the status quo. We will design a managed service contract that supports your business objectives and enhances the value of your IT investment. All our managed services engagements are delivered using our internally developed Good Systems Practice, or GSP. GSP incorporates as a foundation the principles set forth by the IT Infrastructure Library (ITIL)-an internationally recognized set of guidelines for managing an IT environment. GSP builds on the ITIL foundation by incorporating ITIL with processes, procedures, automated tool sets and training. With GSP, your IT environment is better prepared and capable of handling major disruptions. All managed services are based on Service Level Agreements (SLAs) providing a level of confidence that your service requirements will be met regardless of changes or events within your organization. 95% of all Court Square employees are certified in ITIL foundations. Our managed service consultants design solutions that work with your needs. We offer managed services on infrastructure itself or with infrastructure applications. Additionally, we fulfill applications hosting needs for companies operating in FDA regulated industries with special qualification and validation requirements. In fact, our GSP methodology supports companies working in industries covered under all regulations including FDIC/FFIEC for financial services or compliance requirements for companies impacted by Sarbanes-Oxley. |
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We offer managed services employing a choice of four business models, each of which supports our clients on a 24 x 7 operation: 1. On the client site with your equipment 2. Remotely managed 3. In a co-location facility with Court Square equipment 4. In a co-location facility with your equipment Most application hosting employs a SaaS model where required. |
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Our  managed services were developed for the particular needs of emerging biotech and pharma companies, especially as you face new challenges along the drug development pipeline.Court Square's GSP Managed Service methodology results in improved efficiency for your information technology environment. Our GSP services cover a variety of business needs with flexibility for your specific requirements. Additional applications can be added as your needs evolve. For more details, visit the Managed Service Information Goldmine page. |
 Court Square also provides a comprehensive audit compliance managed service for life sciences companies. Details can be found here. |
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